A service called 'Easy-Goso (Easy Complaint),' which provides legal documents such as criminal complaints that have been directly reviewed by attorneys, is set for its official launch. Its main target users are parties who find hiring an attorney burdensome but struggle to draft a complaint on their own. Park Ji-yoon, head attorney of Dandeok Law Office, explained the background of the service's launch, how it operates, and future plans to CBC News on the 10th.

■ Direct Provision of Legal Documents Reviewed by Attorneys

Easy-Goso is a service in which users enter the details of their case and submit related materials, based on which legal documents are drafted. The completed documents are delivered to users after review by an attorney. Unlike brokerage-type platforms that introduce attorneys or legal information, its structure focuses on the actual drafting and review of documents.

"Easy-Goso is a service that provides a finished version, directly reviewed by an attorney, when you request simple legal documents including criminal complaints," attorney Park said. "It can help those who don't need to hire an attorney but find it difficult to prepare documents on their own."

■ Reflecting Ten-Plus Years of Know-How in Criminal Cases

The service's development reflects experience in collecting and organizing evidence accumulated through handling criminal cases. In drafting complaints, the explanation goes, it is important not only to explain the facts of the harm but also to systematically organize materials related to the criminal facts so that investigative agencies can grasp the case.

"In criminal complaints, properly collecting and organizing evidence is just as important as drafting content to fit the applicable statutes and elements of the offense," attorney Park said. "We incorporated the know-how built over more than ten years of handling related cases into the service process."

■ AI as a Supplementary Tool... Final Review and Responsibility Rest with the Attorney

Artificial intelligence (AI) and automation technology are used as tools to assist the work. The policy is to streamline the process of organizing case details and evidence provided by users, while the attorney personally checks the completed documents. In particular, issues of document accuracy and responsibility that may be raised in non-face-to-face legal services are addressed through a final attorney review process. Attorney Park explained that she personally examines the output and that the responsible attorney bears the corresponding responsibility.

■ About One-Tenth the Cost of Hiring an Attorney

Cost accessibility is another feature Easy-Goso emphasizes. The service took note of the fact that in small-scale cases or disputes between individuals, the cost of hiring an attorney often feels larger than the scale of the harm, leading many to hesitate to pursue legal action.

"Generally, hiring an attorney can cost around 5 to 5.5 million won, but Easy-Goso is being prepared so it can be used at about one-tenth of that level," attorney Park said. "We hope it becomes a practical option for those who gave up on legal action altogether due to cost issues."

■ "So That Investigative Agencies Can Clearly Grasp the Case"

Attorney Park's view is that as the investigation system changes going forward, the importance of complaints that organize cases and evidence in concrete terms will only grow. The service's goal is to structure documents so that even victims who have not separately hired an attorney can enable investigative agencies to understand the content and issues of the case.

"We focus on organizing the materials submitted by victims to fit the criminal facts, so that investigative agencies can examine the case more clearly," attorney Park said.

After the official launch, Easy-Goso plans to focus first on expanding its user base. In the long term, it plans to broaden the scope of the service so that more people can prepare necessary legal documents at lower cost and follow investigation procedures appropriate to the nature of their cases.