Fraudulent text messages enticing recipients to apply for health insurance refunds, using refunds paid by the National Health Insurance Service (NHIS) as bait, are running rampant, calling for caution.

Recently, smishing crimes have been on the rise, in which senders impersonate the NHIS, claim there is an unclaimed refund and urge recipients to check, then诱导 them to click an internet URL. Clicking the link exposes users to the risk of malicious apps being installed or personal and financial information being leaked.

Netizens Also Warn of 'Refund Phone Scams'

In April, a netizen posted a message on social media warning others to beware of NHIS refund phone scams. The netizen urged people not to fall for crimes impersonating the agency and warned that account numbers and passwords must never be disclosed.

As damage cases continue to occur across society, vigilance is essential. Careless responses can lead to serious harm, so staying alert and responding cautiously is the only way to avoid trouble.

Check Refunds Only Through Official Channels

To check whether you actually have a health insurance refund, you should use official channels directly rather than clicking links in text messages. Refunds can be safely checked through the NHIS official website, the mobile app 'The Health Insurance,' or the customer service center.

An NHIS official stated that the agency never asks for individuals' financial information or payments during the refund inquiry and application process, and urged people to immediately delete links in text messages from unclear sources.