Households that have applied for the earned income tax credit (EITC) and child tax credit can check the progress and results of the review through Hometax, Sontax, or a decision notice. Applicants who are curious about whether they will receive payment or the determined amount can use the online inquiry service or the tax credit call center.

How to Receive the Decision Notice

Applicants who agreed to electronic delivery of the decision notice and selected account receipt at the time of application can check the decision notice via mobile. Meanwhile, for applicants who did not agree to electronic delivery, the decision notice will be sent by mail.

Review Result Inquiry Procedure

▪ Hometax (PC): After logging in, navigate in the following order: 'All Menus' → 'Tax Credits, Year-End Tax Settlement, Donations' → 'Review Progress' → 'Half-Year Application'

▪ Sontax (Mobile): Navigate in the following order: 'All Menus' → 'Tax Credits, Year-End Tax Settlement, Donations' → 'EITC Half-Year Application' → 'Review Progress'

Call Center Usage Guide

The call center was expanded and operated during the period when tax credit-related inquiries were concentrated. The expanded operation period ran from June 24 to July 3. If it is difficult to connect by phone or if it is outside of consultation hours, applicants can use the interactive voice response (ARS) system. After completing identity verification, they can check the review progress and payment status.

Result Confirmation Timing May Vary for Additional Reviews

If an additional review is required during the process of verifying the applicant's income, assets, and household composition, the timing for confirming the results may vary for each applicant. If you have questions about the payment amount shown on the decision notice or the reasons for a reduction or exclusion from payment, you should check the details through Hometax or the tax credit call center.

[This article was written with AI assistance. The review results, payment eligibility, and amounts for the earned income and child tax credits may vary depending on the applicant's income, assets, household composition, and other requirements. Please be sure to verify final results and detailed information through the National Tax Service's Hometax, Sontax, or the tax credit call center.]